Terms of Service

Last updated: 16 June 2026
These Terms of Service (“Terms”) govern your access to and use of WhatsBiz — Business Solutions — a WhatsApp Business messaging platform operated by Meshit Solutions OPC Pvt Ltd (“Meshit Solutions”, “we”, “us”, “our”). By creating an account or using the WhatsBiz mobile application or web services (together, the “Service”), you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

The Service is intended for businesses and their authorised representatives. You must be at least 18 years old and have the authority to bind the business you represent. By using the Service you confirm that the information you provide is accurate and that you are authorised to manage the WhatsApp Business account connected to it.

2. Your Account

3. Acceptable Use

When using the Service, you agree not to:

4. WhatsApp Business Platform

WhatsBiz operates on top of the WhatsApp Business Platform provided by Meta Platforms, Inc. Your use of WhatsApp messaging is additionally governed by WhatsApp's Business Messaging Policy and Meta's terms. You are responsible for complying with those policies, including messaging limits, template approval rules, and opt-in requirements. Violations may result in suspension of your WhatsApp number by Meta, which is outside our control.

5. Subscriptions & Payments

Certain features are offered on a paid subscription basis. Applicable fees, billing cycles, and plan limits are presented at the time of purchase. Unless stated otherwise, fees are non-refundable. We may change pricing on prior notice; continued use after a price change constitutes acceptance.

6. Your Content & Data

You retain ownership of the messages, contacts, and content you process through the Service. You grant us a limited licence to host, process, and transmit that content solely to provide the Service. Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.

7. Service Availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time. We are not liable for downtime or message delivery failures caused by Meta/WhatsApp, network providers, or other third parties.

8. Suspension & Termination

We may suspend or terminate your access if you breach these Terms, violate WhatsApp/Meta policies, or use the Service unlawfully. You may stop using the Service and request account deletion at any time by contacting us. Provisions that by their nature should survive termination (e.g. payment, liability, and dispute terms) will continue to apply.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted by law, Meshit Solutions and Meshit Solutions OPC Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Service. Our total aggregate liability for any claim shall not exceed the amount you paid us for the Service in the three (3) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Meshit Solutions OPC Pvt Ltd and its officers, employees, and partners from any claims, damages, or expenses arising out of your use of the Service, your content, or your violation of these Terms or applicable law.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of India.

13. Changes to These Terms

We may update these Terms from time to time. We will revise the “Last updated” date above and, where appropriate, notify you within the app. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, contact us at:

Meshit Solutions OPC Pvt Ltd
Email: meshitsolutions@gmail.com
Phone: +91 92178 25076